Lean Organisation

Why is it important?

Based on multiple studies conducted around the world, and our own experience working with clients, it’s evident that businesses with strong organizational culture are more successful because they have systems in place that promote employee performance, productivity and engagement. A work environment that possesses organizational culture and unites its employees under clear Mission, Vision and Values is driven by purpose and clear expectations. Decreased turnover, elevated productivity, strong brand identity are just some of many benefits to building and sustaining profound organizational culture. ​

Our experience

Our industry experts and coaches have decades of experience structuring, enhancing and developing organisational and cultural behaviours in companies of different scales. From Metals & Mining to FMCG, Pharmaceutical to Aviation, Lean Coaching has always proven to be a strong partner to our clients in culture and behaviour improvement. Typically working with change agents of companies and applying Toyota Production System (TPS) approach, our goal is to make sure the change and capability to support it stays within the business and keeps growing together with maturity levels of our clients. ​

Lean Expert Training​

A program developed specifically for competence building within the organization, so that no project success leaves the company with the leave of consultants from sites.

What is it?

Typically a 1 year program where every day of a future Lean expert is filled with on-the-job activities, shopfloor coaching, learning (70-20-10), workshops, cross-functional collaboration around real life issues (supply chain, quality, production, logistics, etc.). At the end of the program the experts pass an assessment center with profound feedback from the coaches and managers and are presented with Lean belt certificates. ​

Why is it important?

Internal Lean experts: ​
• Ensure sustainability​
• Create a learning organization​
• Become strong future management​
• Drive KAIZEN and JISHUKEN​

Rather than investing in projects that:​
• Are short term oriented and driven by external consultants
​ • Do not create a stable culture due to the need of hiring people from outside for vacant management positions

Key Elements/Terms

- Know-how
- “System design” specialist
- Training centre
- Sensei approach
- Shadowing
- Lean projects
- Learning by doing
- Lean certification

Lean Operator Awareness training (applied knowledge)​

Training package, designed to be changed according to a particular client’s needs (both short and long term).

What is it?

Training package, designed to be changed according to a particular client’s needs (both short and long term). A group of consultants diagnoses the gaps between competence and business targets and provides a number of training topics (theory + benchmarking + real business issues to solve during and/or after the training), that are delivered to the employees within an agreed schedule.  ​

Why is it important?

It is not just a saying that employees are your most valuable asset. Speaking about production and manufacturing, line operators are the ones that create the majority of a direct value, are responsible for the safety and quality of the product, know where the real losses are. All of the above makes them the most important allies you need for business improvement and loss reduction. Lean Awareness training not only opens a wide range of methodologies, tools and systems to operators, but also provides practical examples (implemented by the coachees with the help of LC mentors) of problem-solving. ​

Key Elements/Terms

- Lean Training
- Lean skills
- Lean history
- 8 types of waste
- Focused improvement
- Kaizen
- Problem-solving

Lean Capability Development (change agents)​

Capability development is a fundamental part of organizational maturity and business development.

What is it?

Capability development is a fundamental part of organizational maturity and business development. It is the process of building and strengthening the skills, instincts, abilities, processes and resources that organizations need to survive, adapt, and thrive in a fast-changing world and a challenging business environment. Capability development is essential at every level of the organization, focusing on line employees, managers, and specifically change agents. 

Why is it important?

Capability development helps organizations to gain the skills, knowledge and experience it needs to meet high expectations of its services, develop its own potential, and learn from both success and failure. A successful capability development strategy helps in fostering the culture of continuous learning, problem-solving and best practices reapplication, hence sparing companies lots of losses in value chain. 1-2-1 behavioural coaching of leaders and line personnel is key to boosting ownership of the results, motivation and relentless drive to succeed. ​

Key Elements/Terms

- Change agent development
- Skill levels
- Multiskilling
- Upskilling
- Competency assessment
- Leadership skills
- Functional skills
- Soft skills
- PDP (personal development plan)
- 1-2-1 coaching
- Check-in

Coaching of Lean Leadership​​

Coaching of leadership behavior is a means to define one’s authentic leadership presence and style.

What is it?

Coaching of leadership behavior is a means to define one’s authentic leadership presence and style. Coaching helps to discover a leader’s natural leadership tendencies and select the best authentic leadership “shoes”. The idea is to help a leader influence the change in the most organic way, focusing on Lean throughout business strategy. Leaders who recognize the value of Lean, simplicity and effectiveness of its tools and methods, direct everyone toward a common goal and cultivate expertise and talent in people much easier. ​

Why is it important?

This approach can help build a high degree of trust between the manager and team members, creating the atmosphere of openness and determination towards mutual goals, bringing  win-win results to both employees and the business. Studies show that team members who grow with the feedback and encouragement from an experienced leader are most likely to stay in the organization for longer (bringing low to zero turnover rates to the organization), feel more motivated to perform at exceeding levels and are more open to idea suggestion and implementation. ​

Key Elements/Terms

- 1-2-1 coaching
- Team building
- Go-See
- Gemba
- Leadership styles
- Reward & Recognition
- Win-win negotiation
- Situational leadership
- Mentoring
- GROW
- Development Coaching

Organizational Maturity​

Capability development is a fundamental part of organizational maturity and business development. Organizational maturity is a measure of an organization’s readiness and capability expressed through its people, processes, data and technologies, as well as the consistent assessment practices that are in place.

What is it?

Organizational maturity is a measure of an organization's readiness and capability expressed through its people, processes, data and technologies, as well as the consistent assessment practices that are in place. It is an evolutionary process that is tracked via different organizational maturity frameworks where each level is characterized by a common approach towards the organization’s main operational levers: Tools, Processes, Governance, Architecture, Integration.​

Why is it important?

According to the Toyota philosophy that has been mastered by our coaches, higher levels of maturity bring the following business benefits: 
​ 1. Installation and production costs drop lower with the lower level of waste, ensuring stable cash flow. ​
2. Profound systems and capabilities in place aim for “zero loss” culture, where best practices are applied throughout the organization to provide simple, flexible, and effective solutions. ​
3. It is a deliberate strategy to provide an environment where people can learn how to solve problems and Kaizen. ​

Key Elements/Terms

- Organizational maturity assessment
- Maturity model
- Continuous improvement
- Sustainable change
- Emergent to Optimized